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Frequently Asked Questions

What is a BI system?

A business intelligence (BI) system is a technological tool that enables organisations to collect, analyse and present business data in a visual and interactive way, in order to make data-driven decisions.

What is Power BI?

Power BI is a business intelligence platform by Microsoft, part of the Office environment, that lets you connect to a wide range of data sources, organise and analyse them, and present them in a visual, interactive interface. Data is stored in the cloud with maximum security and without the need for expensive infrastructure, making it an accessible and cost-effective solution for businesses of any size.

What types of businesses is Power BI suitable for?

Power BI suits any business or organisation that wants to maximise its capabilities with an advanced business tool — from small businesses to large enterprises, across every industry. It provides a broad, accurate picture of the business without the need for additional external software.

My Excel files work great — why do I need a BI system?

Unlike static Excel files, a BI system provides a smart working tool that updates automatically in real time, with a secure environment, access from anywhere, detailed interactive reports and advanced analytics that Excel cannot offer. The result: less manual work, fewer errors and an always up-to-date picture.

Can a BI system really increase profits?

Yes. By viewing accurate, real-time data about the state of your business, you can spot opportunities, cut costs, streamline processes and make data-driven decisions — all of which translate directly into improved performance and profitability over time.

How long does it take to implement a BI system?

Implementation time depends on the scope of the project. A basic project can take 4–6 weeks, while a complex project with a data warehouse can take 3–6 months.

How quickly will we see results?

Meaningful data arrives within the first few days of the project. The exact timeline is dynamic and depends on scope, but thanks to a focused specification process and tailored implementation, we deliver results significantly faster than alternative solutions.

What happens after we sign an agreement?

We begin with a specification and expectation-alignment session to understand your organisation's needs. We then implement and tailor the system accordingly, so that you receive valuable data and insights within the very first days.

Is it better to build a BI system in-house or with an external company?

Working with an external company significantly reduces business risk and costs. Small and mid-sized businesses usually cannot maintain a dedicated in-house BI department, and choosing a team of experts gives you access to broad knowledge and experience without bearing the cost of a permanent staff.

Should I hire a freelancer or a company?

As a boutique firm we offer the right balance — the efficiency and flexibility of a small player alongside a personal touch, close guidance, high availability and fair pricing. Unlike a lone freelancer, we provide a team with backup, continuity and ongoing support over time.

Do you only work with large companies?

Not at all. We work with businesses of every size. With a boutique firm you actually enjoy a personal touch, fast response, a dedicated account manager and direct owner involvement — advantages that are hard to find at large companies.

Do you only work with Power BI?

We specialise in the Microsoft Power BI platform, but we also work with Power Apps, Power Automate and data warehouses (DWH) to create a comprehensive solution.

Do you offer support after implementation?

Yes, we offer ongoing support after implementation, including maintenance, upgrades and additional training as needed.

How much does a BI project cost?

The cost depends on the scope of the project, the number of data sources, the complexity of the dashboards and the unique needs of the organisation. Contact us for a tailored quote.

The service sounds expensive for a small business — are there options?

Yes. We offer monthly billing and convenient, flexible payment terms, so that small and mid-sized businesses can benefit from the service too. The value a BI system creates — such as identifying at-risk customers in real time — pays back the investment quickly.

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