Performance Optimisation for BI Systems

Developing and implementing information systems based on a BI platform provides a powerful tool for managerial decision-making. However, this is a continuous rather than a one-off process that requires ongoing optimisation. Many organisations rest on their laurels and fail to extract value from their systems, because they treat implementation as nothing more than a final stage.

Improving Your Performance Management Framework

There are four main dimensions:

1. Ongoing tracking of metrics – without tracking your metrics over time, you cannot draw conclusions about performance improvement. Managers must ask: have costs been reduced? Have sales increased?
2. Proper management of the metrics system – managers need to connect different departments and compare the metrics produced by the organisation's various information systems.
3. Applying technological tools – advanced AI platforms and software help surface feedback on the quality of your metrics and prevent processes from being neglected.
4. Defining the metrics – an overload of metrics will ultimately lead to poor decision-making by managers. You must balance quantity with quality.

Who Is Responsible for the Optimisation Processes?

Responsibility is shared: IT teams and BI developers are responsible for the technical aspects, while management sets the business objectives. DataCore offers outsourcing services for organisations that lack technical manpower.

Additional Considerations

Simple operational metrics are the most effective. The service includes a review of system performance and a written recommendations report. Clear communication between technical teams and managers is essential for continuity.